CRM Process Manager (Microsoft Dynamics 365)
O Grupo NETZSCH é uma empresa familiar alemã, líder mundial no fornecimento de máquinas e equipamentos, com unidades de produção, vendas e serviços em todo o mundo, possuindo filiais em 36 países e com sede localizada em Selb, na Alemanha.
Procuramos por uma pessoa que gostaria de atuar como CRM Process Manager (Microsoft Dynamics 365) junto ao nosso da Alemanha, portanto o inglês é essencial.
O que esperamos de você:
RESPONSABILITIES
- Administration and Monitoring: As part of CRM team, you will be responsible for the administration and monitoring of our Microsoft Dynamics 365 CRM environment, ensuring everything runs smoothly.
- User Support: Be the main contact person for the users and assist with technical questions.
- Change Management: Expand and optimize the Dynamics 365 standard modules through tailored adjustments and develop solutions that meet the specific requirements of our company. This includes conducting tests and documenting all changes in detail and comprehensively.
- Power Automate: Develop and implement Power Automate flows to automate business processes, tailored to the specific Dynamics 365 CRM processes, contributing to continuous optimization and efficiency improvements.
- Power BI Reports: Serve as the key contact for our Power BI development team and provide support in utilizing Dynamics 365 CRM data in Power BI to create impactful dashboards and reports that enable informed, data-driven decisions and enhance company performance.
DIFERENTIAL SKILLS
Successfully completed IT training or comparable qualifications;
Programming languages such as HTML, .NET, Java are advantageous;
Analytical and solution-oriented thinking;
Willingness to learn and ability to work in a team
BENEFITS
✨ Equipamentos
✨ Plano de Saúde
✨ Plano Odontológico
✨ Voucher Refeição
✨ NETZSCH Academy
✨ OpenEnglish
✨ GoGood
✨ PPR anual
✨ Quinquênio
📍 Contração CLT
🏡 Atuação híbrida em Curitiba ou Pomerode.
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